About us

No call centre. No ticket system. Just one person you can reach.

Every sign starts with a conversation.

From the first idea through the to-scale drawing to delivery, you have one named contact – based in Duisburg, Germany. Not some support team. Me.

Robin Altgaßen, founder of Nordic Neon
Robin AltgaßenFounder of Nordic Neon

Why Nordic Neon exists

I started Nordic Neon because I know first-hand how hard it is to get a good sign or neon lettering made. Questions went unanswered, drawings took days or weeks – and in the end the result didn't match what I had pictured.

So we run every job differently: you get a to-scale drawing within hours, a fixed price and a direct contact. Production only starts once everything is exactly right.

★★★★★ 5.0 stars from Google reviews
12 hours to an answer and your first drawing
One contact from first message to delivery
Home & business private customers, hotels, cafés and companies
How it works

How your project runs

01Request You send us your logo or the text you want.
02Drawing Within 12 hours you get a to-scale preview.
03Approval Changes are free until everything fits perfectly.
04Production Every sign is made to order and tested before it ships.
05Express shipping Sent with DHL or FedEx, tracking included.
Hold us to this

Our promises

Honest advice

If a different size or build makes more sense, we'll say so – even when it's the cheaper option.

Drawing before production

You see your sign to scale before anything is produced. Nothing gets built that you haven't approved.

Always reachable

No hotline. You write directly to your contact – usually with an answer within a few hours.

Warranty

2 years of warranty. If something happens in transit, we sort out a replacement without any fuss.

Companies that trust Nordic Neon

TrivagoCitadinesAscottBadeparadiesProvinzialTesseronMozartStudio360ClearwhiteVelobayWorkeerTrivagoCitadinesAscottBadeparadiesProvinzialTesseronMozartStudio360ClearwhiteVelobayWorkeer
Direct line

How to reach us

You're not talking to a team, you're talking to me. Usually an answer within a few hours, Mon–Fri between 10:00 and 16:00 CET.

Nordic Neon illuminated sign on a plant wall
Our own sign – this is exactly how we build yours.

Ready for a sign of your own?

Company logo, neon lettering or a one-off project – we're with you from the first idea to the finished installation.

Thank you for considering Nordic Neon. I'm looking forward to working on your project personally.

Robin AltgaßenFounder, Nordic Neon